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Frequently Asked Questions

  • Q.Is there a minimum order quantity(MOQ) and can I purchase in lower quantities?
    A.Some products have MOQ, but some are available to order starting at 20 units. We have accommodated orders to increase the net weight of one unit.
  • Q.Do you ship Internationally?
    A.Yes, via FedEx or EMS
  • Q.What kinds of Matcha do you have available?
    A. #0: A blend of carefully selected tea leaves from Kagoshima and Kyoto. Low astringency and bitterness, with a good balance of umami, aroma, and color. The most versatile in uses. #1: Named after the city, this matcha is rich and bitter. Due to its high levels of umami, it is recommended to be enjoyed in lattes or used in baking. #2: The finest, and rarest tea leaves hand-picked in Uji, Kyoto. It has a notable rich aroma, with mellow flavor, and is recommended for use in tea ceremonies.
  • Q.Do you have any products or sets for gifts?
    A.Any of our products can be gifted. Feel free to contact us as we will be more than happy to assist for the occasion.
  • Q.Do you have any recommendations for corporate gifts?
    A.Please contact us with a budget and occasion, and we will send you options.
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